Enlarging your telecommuter workforce can have a major effect on network architecture, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Manchester organization to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Manchester, New Hampshire companies to with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the corporate PBX system to include telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager supports other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and deliver online integration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Manchester, New Hampshire business, phone 1-800-993-9400 or go to Contact Progent.