Enlarging your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Manchester organization to select the right tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent offers support services that go from on demand guidance for helping you past occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Manchester, New Hampshire companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and teleworkers. Many companies utilize multiple products to accommodate their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's consulting expertise for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help you to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Manchester, New Hampshire organization, phone 1-800-993-9400 or visit Contact Progent.

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