Wireless Technology Consulting

Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other critical business data. Progent offers Manchester, New Hampshire businesses the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition smoothly to a current mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often turn to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives businesses a centralized and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-aware software through Microsoft Office Communications Server and Lync Server support.

Progent's BlackBerry-certified consultants can show you how to plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Professional RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver prompt technical help to businesses in the Manchester region or anywhere in New Hampshire. Progent's experienced remote technical support team has helped IT organizations solve computer issues and reduce IT service costs in every state in the United States and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote help for a wide array of issues related to RIM BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also help your company to resolve a wide range of issues associated with synchronization, device recognition, email consistency, web browsing, wireless connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online support for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by handling issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

Contact Progent for Assistance from a BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.