In addition to providing rapid access to guidance from top-tier network professionals and subject matter experts (SMEs) to assist Manaus, Amazonas organizations with discrete IT problems or strategic initiatives, Progent offers temporary staffing to deal with more generalized services such as PC help, network management, and Help Desk call center response. Short-term staffing makes it possible for organizations to respond to anticipated or unexpected surges in the need for network services, which may be caused by situations like company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services give organizations the versatility to respond to increases in requirements for network personnel without being saddled with the costs and hassle that come with reviewing and hiring professional technical personnel and without the risk of increasing your permanent head count.

Key features of Progent's short-term staff augmentation services include:

  • Fast access to seasoned IT professionals
  • Easy initiation, termination, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Strong relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Help Desk Service
Progent's shared Help Desk Call Center service is a specialized flexible staff expansion alternative that allows IT groups to divide the responsibilities of Call Center support seamlessly between their internal network personnel and Progent's extensive team of technical support specialists. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center program is a joint service solution based on by the industry's leading shared PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Manaus, Amazonas Businesses
Progent's nationwide team of certified engineers offers Manaus, Amazonas organizations a wide array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staffing Services for Manaus, Amazonas Businesses
To learn more details about Progent's short-term supplemental staffing services for Manaus, Amazonas businesses, call 800-993-9400 or visit Contact Progent.