Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Manaus company to select the right technologies and follow leading practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Manaus, Amazonas businesses to succeed with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for an at-home workforce can be especially complex if you have to accommodate a mix of personal hardware such as PCs and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as modern technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure connection for authenticated at-home employees to use IT resources located at your company datacenter or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a remote computer's desktop. This gives IT managers significant control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent can provide top-tier online consulting for configuring routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are frequently used by telecommuters to connect to their router for work. This can create throughput as well as security problems. Progent can assist businesses to resolve these problems by delivering expertise that include Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the corporate data center. Mission-critical applications might demand redundant Internet access in case the primary connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Manaus, Amazonas business, phone 1-800-993-9400 or refer to Contact Progent.