Maine Network Support Services
for Small and Midsize Business Networks:
Remote Support and Repair
For small business networks located throughout the state of Maine, Progent's Microsoft qualified professionals can deliver remote phone support and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has acquired top-notch skills, software utilities, and support databases to diagnose and repair IT problems without the cost and delays associated with onsite technical service dispatches. If your Maine small business is located beyond the larger metro areas such as Portland, Lewiston, or Bangor, your nearby network systems support choices may be limited in technical capability, or unavailable during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent's staff of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
Online Support for Windows Server 2008 R2
The sophistication and versatility of Windows Server 2008 requires an information technology expert with practical experience and broad knowledge in architecting and building cohesive end-to-end business information solutions. The experience of Progent's seasoned Windows 2008 consultants, with an average of over a decade of background supporting Microsoft-powered technology, helps insure your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 experts and Windows Server 2022 support experts can assist you to evaluate the benefits of upgrading to a current version of Windows Server. If you are considering building a hybrid network model that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can help your organization to create a cohesive hybrid ecosystem for Windows Server.
Backup/Recovery Solutions for At-Home Workers
Progent can help small and medium-size businesses to plan, configure, verify and manage backup/restore technology to support telecommuters. To learn about Progent's backup/recovery services for at-home workers, visit backup/recovery services for telecommuters.
NetDocuments Consulting Expertise
NetDocuments is a cloud-based document management system built specifically for the legal profession. Progent can provide the services of NetDocs specialists who can provide high-level guidance to assist you to design, configure, administer, tune, or troubleshoot a document management system environment powered by NetDocs. For details about Progent's consulting expertise for NetDocuments, visit NetDocs DMS expert support.
In-depth Experience with Microsoft's Popular Server Environments
Progent's group of computer network consulting experts can assist large organizations to plan, deploy, and manage major rollouts of key Microsoft technology by offering support such as Microsoft Active Directory and Azure Entra configuration, Exchange Server 2019 management, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 design and installation, Microsoft Teams and Teams Premium integration, Skype for Business maintenance, plus SQL Server 2019 programming and Microsoft SQL Server 2016 integration. Progent has helped some of the world's largest businesses to integrate solutions powered by Microsoft products and offers branch office consulting services for enterprises with local offices in larger cities throughout the U.S.
Consulting Expertise for MS Dynamics and Dynamics 365 Financial and ERP Software
Progent's Experts Team offers support in Microsoft accounting and ERP/MRP platforms, allowing you to craft inexpensive and comprehensive IT solutions that fit the specific requirements of your business. Progent's software developers can deliver a range of services including
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) ERP consulting services,
Dynamics GP/Great Plains Accounting Software education and integration,
Microsoft Dynamics 365 Business Central/NAV business management software integration,
Microsoft Dynamics SL/Solomon business accounting software help,
and MS Commerce configuration.
Cost Benefits of Helpdesk Management and Co-management Services
Progent's Help Desk Call Center management and co-management services enable organizations to save money, increase productivity, and adapt rapidly to fast-changing economic circumstances. Progent's Co-managed Help Desk services deliver substantial budgetary and operational benefits in comparison to a Help Desk Call Desk staffed by an in-house IT support team. The cost for Level 1 support for Progent's Co-managed Help Desk service is typically less than $18/user/month. For details about the advantages of Progent's Outsourced Help Desk services, refer to Progent's outsourced and co-sourced IT Service Desk advantages.
5 Critical Cybersecurity Practices on a Limited IT Budget
You don't need to have a monster budget to guard you against cyber attacks. By making some strategic choices and by sticking to leading practices, you can significantly upgrade your cybersecurity defenses without unsustainable spending. Progent has put together a short guide that describes five crucial and budget-friendly cybersecurity solutions that can defend your company against today's most common cyber threats. By concentrating on these core areas, you can guard your data, systems, and good name, even without enterprise-class resources. Visit five critical and low-cost network security practices.
Complete Reporting of Services Provided
Progent provides complete and meaningful documentation of all support activity to make sure clients do not feel like a hostage to their support organization. Progent sends e-mail documentation of support activity immediately after finishing each service task, and also provides a printed copy along with monthly invoices. Comprehensive IT support documentation makes it easier for clients to move to a different support provider or assume more support duties in house. Complete service documentation also give IT managers the information needed to evaluate maintenance services and produce better informed network budgets.
Progent in the News
To view news stories in which Progent's IT experts are interviewed, see Progent in the media. If you are a member of the media and would like to talk to Progent's media interface about cybersecurity or other IT subjects, please contact Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a pressing deadline and are not able to hook up with Darrin quickly, please contact Progent's Technical Response Center (TRC) at
Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity environment that extends across your data center and cloud-based assets and guards any user anywhere with any device. To find out more, see Progent's Palo Alto Networks firewall integration consulting.
Check Point Software Firewall Configuration Expertise
Progent's Check Point firewall experts can show you how to plan, deploy, and administer firewall environments built around Check Point Software NGFW firewalls and Check Point's cloud-based security services. To learn more about Progent's consulting and support services for Check Point firewalls, refer to Check Point next generation firewall configuration consulting.
Mac Consulting Services
Progent's engineers offer Apple macOS and OS X users a range of IT services including online Apple macOS and OS X desktop help, expertise with Mac software, Outlook for Mac and MS Exchange consulting, Apple macOS and OS X security and connectivity consulting, co-existence between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For IT systems based exclusively on Apple macOS and OS X or for systems incorporating a mix of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to deal with the complexity of architecting, configuring, and supporting a network solution that is dependable, protected, efficient, and aligned with your business objectives.
Microsoft 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical problems and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on schedule and within budget. For details about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
Microsoft-certified SQL Server 2019 Migration Consultants
Progent's Microsoft-certified Microsoft SQL Server 2019 experts can help you to integrate Microsoft SQL Server 2019 efficiently with other Microsoft apps by offering consulting services such as Microsoft Windows Server 2022 integration services, Microsoft Windows Server 2019 migration consulting, SharePoint Server 2019 application development, Power BI business reporting training and support, Microsoft Exchange Server 2019 integration expertise and Microsoft 365 Exchange Online integration consulting, and Active Directory and Azure AD planning and debugging.
Get in Touch with a Progent Network Consultant
To see how to access a Progent network consultant for remote or on-premises support, phone
Select Topic: