For small business networks located in the state of Maine, Progent's Microsoft authorized engineers can provide remote phone help and remote troubleshooting to solve your computer network issues fast and cost effectively. Progent has acquired top-notch expertise, advanced software utilities, and support knowledge bases to diagnose and fix IT problems without the cost and delays associated with on-site technical service dispatches. If your Maine organization is situated beyond the larger metro areas such as Portland, Lewiston, or Bangor, your nearby computer support choices may be limited in skills, or not available during a crisis. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent's team of network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying those skills to assist with cost effective network solutions.

Software Update Management Solutions
Software update management entails applying software updates to operating systems and applications, physical and virtual servers and endpoint devices, peripherals such as printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as alarms and robotics. Timely and correctly managed patching maximizes security, regulatory compliance, availability, and functionality. Haphazard software update management can result in security gaps, compatibility issues, sluggish or inconsistent performance, excessive downtime, or unavailability of key functions. Progent's managed services for patch management provide organizations of any size a versatile and cost-effective option for evaluating, validating, scheduling, applying, and documenting updates to your dynamic IT system. For more information, see Progent's patch management services.

5 Core Cybersecurity Practices on a Limited IT Budget
You don't need to have a huge security budget to shield you against cyber attacks. By making a few essential choices and by following leading practices, you can substantially improve your network security posture without unsustainable spending. Progent has compiled a short playbook that describes five essential and affordable cybersecurity solutions that can defend your organization against the most pervasive cyber threats. By focusing on these key areas, you can protect your information, systems, and reputation, even on a shoestring. See five essential and budget-friendly cybersecurity practices.

Fortinet Firewall Integration Experts
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet security appliances to protect all your IT resources at the network edge, within the data center core, at branch locations, and in the cloud. To learn more, see Fortinet NGFW firewall experts.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery system that aligns with your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

In-depth Expertise in Microsoft's Popular Server Software
Progent's staff of network consulting experts can help large businesses to architect, install, and support major rollouts of key Microsoft technologies by providing support like Active Directory and Microsoft Entra design, Exchange Server 2019 troubleshooting, MS Exchange 2016 Server migration, Exchange 2013 configuration, SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 design and installation, Teams and Teams Premium integration, Skype for Business support, plus SQL Server 2019 programming and Microsoft SQL Server 2016 upgrades. Progent has worked with some of the world's biggest businesses to integrate solutions based on Microsoft products and can provide branch office consulting services for enterprises with local offices in major cities across the U.S.

Rapid and Low-cost .NET Application Development
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET apps rapidly and at low cost. For information about the advantages of Progent's .NET application development expertise, refer to Progent's fast and affordable .NET application development services.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and stay compliant with industry privacy standards and government mandates such as HIPAA, Sarbanes-Oxley and PCI DSS. Learn more about the complete ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses.

Cloud Expertise for Teleworkers
Progent can help small and mid-size businesses to provide their home-based employees with secure and transparent access to public cloud applications and services. To find out about how Progent's experts can assist businesses to configure robust Cloud access for their at-home workers, go to cloud integration expertise for at-home workers.

PC Desktop Support Services
Progent can deliver a wide array of affordable services to help you business to install, integrate, repair, and administer desktop PCs and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 11 deployment consulting, Windows 10 planning and migration consulting, Windows 8.1 technical support, Windows 7 maintenance, MS Office and Microsoft 365 integration and training, and 64-bit operating system expertise.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Integration and Training Support for Microsoft Office and Microsoft 365
Progent's Microsoft Office and Microsoft 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast ROI and enables better business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between various versions of Microsoft Office and can provide live online Office and Microsoft 365 instruction to individuals and teams.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes key features initially designed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progent?s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT administration and technical support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business value.

SharePoint Server 2016 Migration Support
SharePoint Server 2016, intended for onsite implementations of SharePoint, offers deep integration with Azure-hosted SharePoint Online and Microsoft 365 to enable hybrid network models that seamlessly unify local and cloud-based infrastructure and services. Other enhancements include rapid deployment with the MinRole feature, larger scale, higher performance, tighter security and compliance, enterprise analytics via Power BI support, and a more engaging user interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. Progent can also assist you to design and implement an efficient upgrade from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a cohesive information management system. To find out more, see SharePoint 2016 migration and hybrid deployment expertise.

Progent's Integration Support for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the traditional physical on-premises datacenter to the modern hybrid computing model that includes local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consulting experts can provide cost-effective online guidance and troubleshooting services to assist you manage your Windows Server 2012 R2 Essentials deployment. Subsequent to producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These newer releases improved Azure integration but ultimately deprecated the crucial Administrative Dashboard from the Essentials Experience Role. This means that all management and setup must be performed by hand. This also removes the client backup and remote web access features. Microsoft recommends that small businesses running Windows Server Essentials transition to Microsoft 365. Progent's Microsoft Azure integration consultants can help you design and carry out an efficient migration from any edition of Windows Essentials to Microsoft 365.

Help Desk Call Center Services for Teleworkers
Progent offers small and medium-size businesses supplemental or comprehensive Help Desk Call Center services for an offsite workforce. For details about Progent's overflow or fully outsourced Help Desk Call Center services for telecommuters, refer to Help Desk Call Center support for teleworkers.

Linux Consulting and Windows/Linux Integration
If your organization's network mixes Linux technology with Windows, Progent can help you to incorporate your servers into an efficient system that permits all your platforms to coexist for simpler administration, seamless dataflow, high availability, high performance, and tight security. If you are creating Linux applications within an environment that incorporates Microsoft-based servers, desktops, and application software, Progent offers full-service network outsourcing that frees you to focus on your area of high-value expertise.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent computer consultant for remote or on-premises support, call 1-800-993-9400 or go to Remote Computer Help.

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