Mobile Consulting Services

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile access to messaging, scheduling, web applications, and other critical business information. Progent offers Lynnwood, Washington businesses the expertise of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange email as well as to instant messaging-aware software through Microsoft Communications Server and Lync Server integration.

Progent's BlackBerry-premier engineers can assist you to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Professional BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide prompt assistance to companies in the Lynnwood region or anywhere in Washington. Progent's seasoned online consulting experts have helped IT organizations solve network issues and reduce support costs in every state in the country and built a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a wide array of technologies associated with RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also assist your business to troubleshoot a wide array of problems associated with synchronization, device recognition, email consistency, web access, mobile connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote support for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses low and, by solving problems promptly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to select and implement sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, solution design, deployment strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to decide which management model and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.