Enlarging your remote workforce may have a significant impact on network architecture, security, and corporate processes. Progent has two decades of background helping SMBs to design, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Lubbock organization to select the right technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Lubbock, Texas businesses to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for an at-home work environment can be especially complex if you must manage a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of OS software and firmware releases. Progent's experience delivering remote support for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your available infrastructure and provides you with fast access to top-tire consultants for implement necessary updates. Support services offered by Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a secure tunnel for authorized remote employees to access IT resources situated at your corporate data center or in the cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and use a data center PC's desktop. This gives IT managers significant control over the computing environment of at-home employees and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers expert remote consulting for setting up home routers from all major manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and visitors, are commonly used by telecommuters to access their router for work. This can cause throughput and cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Mission-critical applications might require backup Internet access in the event the normal connection breaks. Progent offers expertise for selecting Internet service providers, picking sensible service packages, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Lubbock, Texas business, phone 1-800-993-9400 or go to Contact Progent.