Wireless Consulting Services

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Lower Manhattan, New York businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry environments or transition efficiently to a current mobile platform.

As the complexity of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for companies of any size, effective integration and support of BlackBerry technology has become more challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can help your business with SQL Server 2019 development support, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Consulting Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, providing a centralized platform for handling key jobs such as smartphone deployment, updates, and deactivation and offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Groupwise, or Domino email platforms and BlackBerry users and supports wireless synchronization.

BES Server includes a wealth of security capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in selecting degrees of security to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:

• Disable a device
• Wipe information from a lost BlackBerry device
• Lock out Bluetooth functionality
• Enable built-in protection against malware

BlackBerry BES Server also offers versatility in determining ways to keep mobile users from installing or executing unsecure or unauthorized programs. Progent can help you to select blocking processes such as:

• Specify exactly what programs are permitted on the device
• Prevent external software from using persistent storage on the BlackBerry device
• Determine which functions external software can access on the BlackBerry smartphone
• Restrict the kinds of connections third-party software running on the device can initialize
• Prevent all third-party applications from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-premier Support is Quick and Affordable
For companies in Lower Manhattan, New York who need fast and affordable help from a qualified BlackBerry support expert, Progent provides efficient remote help from a veteran support staff who have provided IT solutions to companies in every state in the United States. (See Progent's client testimonials.)

Online consulting services eliminates travel expense and allows consultants to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional help in areas including resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a BlackBerry-Certified Consultant
In order to contact Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.