Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Louisville company to select the right tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Louisville, Kentucky businesses to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing platforms from leading technology companies support online meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations utilize multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Louisville, Kentucky business, call 1-800-993-9400 or refer to Contact Progent.

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