In addition to offering fast contact with top-tier network professionals and subject matter experts to assist Louisville, Kentucky businesses to resolve specific IT issues or strategic projects, Progent can provide temporary staff augmentation to deliver more generalized assistance like desktop support, IT management, and Help Desk call center response. On-demand staffing can help businesses to deal with anticipated or unexpected peaks in demand for network personnel, which may result from situations like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term staffing can also cover gaps resulting from the loss of full-time IT personnel because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the ability to respond to surges in requirements for network personnel without dealing with the expense and delays that come with reviewing and hiring appropriate technical personnel and without the burden of increasing your in-house staff size.

Key features of Progent's short-term staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your full-time IT team
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Strong relationship with a world-class, full-spectrum resource for network support
Progent's Shared Center Program
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that enables IT groups to divide the work of Help Desk Call Center support seamlessly between their in-house IT personnel and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a joint support solution based on by the industry's leading group professional services (PSA) platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT expertise for businesses throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Louisville, Kentucky Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Louisville, Kentucky organizations a wide array of online consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Louisville, Kentucky Companies
To learn more about Progent's temporary staff augmentation services for Louisville, Kentucky companies, call 800-993-9400 or visit Contact Progent.