Mobile Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular products for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Louisville, Kentucky companies the expertise of BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies of any size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry technology productively into their business information system.

Progent's consultants can help your business with SQL Server 2019 integration support, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Kentucky State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Kentucky.

Consulting Support for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry smartphones, providing a single solution for controlling key jobs such as smartphone deployment, updates, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Domino email servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server includes a wealth of security options starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great versatility in selecting levels of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can assist you to select powerful security features and enable them wirelessly. Samples of these wirelessly selectable security features include:

• Lock down a device
• Erase information from a lost or stolen BlackBerry smartphone
• Lock out Bluetooth
• Enable built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited applications. Progent can help you to select protective techniques like:

• Specify precisely which programs are permitted on the device
• Prevent external software from allocating non-volatile storage on the BlackBerry smartphone
• Select which functions external programs can access on the BlackBerry device
• Restrict the types of access external applications running on the BlackBerry device can establish
• Prevent all external software from being installed or run on the BlackBerry smartphone

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Louisville, Kentucky who want fast and economical help from an authorized BlackBerry support professional, Progent offers efficient remote help from a veteran network support team who have provided network solutions to companies in each state in the U.S. (See Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to solve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide professional help in fields such as resolving synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also assist you to resolve a broad array of problems concerning synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.