For small business computer networks located anywhere in the state of Louisiana, Progent's Microsoft and Cisco qualified consultants can provide online assistance and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and fix IT problems without the high cost and delays normally associated with in-person technical service visits. If your Louisiana small business is located beyond the larger metro areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent's staff of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.

Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older releases of VMM, develop workflows for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

Eliminate Reliance on Freelance Consultants
By creating a relationship with a full-service IT consulting and support organization like Progent as opposed to a freelance consultant, your company is ensured timely access to capable experts when you need them. You do not have to be concerned that sickness, training, time off, or conflicting priorities with different clients will leave you without help when you have a crisis.

Ekahau-certified Wi-Fi Site Planning Consultants
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, implement, optimize, manage and troubleshoot a Wi-Fi network customized for your venue. Progent offers online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for resolving RF issues, Ekahau Insights for tracking the health of multiple Wi-Fi networks, and Ekahau Capture to collect Wi-Fi radio packets with the Ekahau Sidekick device to help wireless experts to resolve complex Wi-Fi issues.

Work-at-Home Solutions Expertise for Remote Workers
Progent can help small and medium-size businesses to design, configure and debug the infrastructure for remote workers. Areas of infrastructure for which Progent's experts can provide support include safe and convenient VPN tunnel connectivity, VDI desktop platforms, router integration, Wi-Fi LAN planning and implementation, and robust Internet connections. To find out about Progent's infrastructure consulting expertise for an at-home workforce, go to network infrastructure support services for an at-home workforce.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection service that incorporates next generation behavior-based machine learning technology from SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out about Progent's complete ProSight line of value-priced network monitoring and management services for desktop and mobile endpoints.

Exchange Server SE Migration and Support
Exchange Server Subscription Edition (SE), formerly branded Exchange Server 2019, is an on-premises release of Exchange Server that enables hybrid deployments with Microsoft 365 Exchange Online. In addition to the transition to the subscription model, a major feature is the ability to operate with Microsoft Windows Server 2019 Core, which reduces the surface area exposed to a malware assault and eliminates unneeded services that waste CPU, RAM and storage. Improvements over Exchange Server 2016 include enhanced security, higher throughput and capacity, and a variety of new email client benefits. Learn how Progent's Exchange Server SE consulting experts can help you to modernize and manage your Exchange Server SE solution.

Consulting Services for Barracuda's CloudGen Firewalls
Barracuda's affordable CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services across your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your single source for network support, administration, training, and security consulting. To find out about Progent's consulting services for Barracuda firewalls, refer to Barracuda firewall integration consulting.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, every Progent consultant has access to the technology and training resources needed to provide the best computer help available. Progent's network outsourcing, Call Center, Microsoft 365 deployment expertise, and application programming services permit small business clients to benefit from the wide range of knowledge associated with the IT departments of big companies without the high expense and hassle of maintaining a large in-house network support team.

System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager offers small and medium-size businesses automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, implement, administer, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or provide end-to-end project management support to help you finish your SCDPM 2016 initiative on schedule and on budget.

Stealth Penetration Testing
Stealth penetration testing is an important component of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware. Learn more about Progent's Stealth Penetration Testing Services.

SQL Server 2019 Integration Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in solution planning and integration, application programming, database administration, and network security. To learn more, see SQL Server 2019 migration consulting.

Progent's Integration Services for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, entry-level platform that allows small businesses to transition from the older stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes both local and cloud-based resources. Progent's Microsoft-certified Windows Server Essentials consultants can provide cost-effective remote guidance and technical support support to help you maintain your Microsoft Windows Server Essentials environment. After producing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These newer releases added Azure integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and setup must be performed by hand. This also removes the client backup and remote web access features. Microsoft recommends that small businesses using Windows Server Essentials move to Microsoft 365. Progent's Microsoft Azure integration consultants can help you plan and implement a cost-effective migration from any edition of Windows Essentials to Microsoft 365.

Progent's Consulting and Training Support for Office Desktop and Microsoft 365
Progent's Office and Microsoft 365 consultants can assist businesses to integrate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides fast ROI and enables improved business outcomes. Progent can assist your company to integrate Office or Microsoft 365 apps with each other and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems between different releases of Office and offers customized online Office and Microsoft 365 instruction to individual users and teams.

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent computer support expert for online or onsite help, phone 1-800-993-9400 or go to Remote Network Help.

© 2002-2026 Progent Corporation. All rights reserved.