Enlarging your at-home workforce can have a major effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Los Angeles company to select the right tools and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent can provide services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Los Angeles, California companies to with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

VoIP Integration for Teleworkers
Extending the corporate PBX system to include remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are used by SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager supports other mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and provide on-demand integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Los Angeles, California business, call 1-800-993-9400 or refer to Contact Progent.