Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Los Angeles company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Los Angeles, California companies to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed for a remote work environment can be particularly complex if you have to accommodate a mix of worker-owned equipment like PCs and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering online help for both legacy and current technologies in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making essential updates. Support services available from Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure connection for authenticated at-home workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center PC's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online support for deploying routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and guests, are commonly used by at-home employees to connect to their router for work. This can create throughput and security issues. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity methods impact the speed and availability of connections between telecommuters and the company network. Business-critical processes may demand backup Internet connections in the event the primary connection breaks. Progent can provide expertise for picking ISPs, picking sensible bandwidth and data volume bundles, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Los Angeles, California company, call 1-800-993-9400 or go to Contact Progent.