Los Angeles Ransomware Defense and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to recognize a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to achieve inside a target's network, the more time it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Los Angeles metro area to identify and quarantine infected devices and guard undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Los Angeles
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available system restores. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee in exchange for the decryptors required to recover scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra settlement in exchange for not posting this information or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can pose a big issue depending on the nature of the stolen information.

The recovery process after a ransomware incursion has a number of crucial stages, the majority of which can proceed in parallel if the response workgroup has a sufficient number of people with the necessary skill sets.

• Containment: This time-critical first step requires arresting the lateral spread of the attack across your IT system. The longer a ransomware assault is permitted to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes consist of isolating infected endpoint devices from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
• System continuity: This covers bringing back the IT system to a minimal acceptable level of capability with the shortest possible downtime. This effort is typically the top priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and protected remote access. Progent's ransomware recovery experts use advanced workgroup platforms to organize the complicated recovery effort. Progent understands the importance of working quickly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to put essential resources back online as fast as possible.
• Data restoration: The work necessary to recover data damaged by a ransomware attack depends on the state of the network, the number of files that are encrypted, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not properly shut down, may have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by SQL Server. Some detective work may be required to find clean data. For example, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users.
• Implementing advanced antivirus/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same anti-virus tools implemented by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing real-time malware filtering, detection, containment, repair and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if there is one. Services consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the TA; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and using the decryption tool; debugging decryption problems; creating a clean environment; remapping and reconnecting datastores to reflect exactly their pre-attack condition; and reprovisioning machines and software services.
• Forensic analysis: This process is aimed at uncovering the ransomware attack's progress across the targeted network from beginning to end. This history of how a ransomware attack travelled through the network assists your IT staff to evaluate the damage and uncovers shortcomings in rules or work habits that need to be rectified to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is commonly given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other key recovery processes such as operational continuity are pursued in parallel. Progent maintains an extensive team of information technology and data security experts with the skills required to carry out the work of containment, operational continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware Recovery Consulting in Los Angeles
For ransomware system recovery expertise in the Los Angeles metro area, phone Progent at 800-462-8800 or visit Contact Progent.