Wireless Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving location-independent access to email, calendars, web-based applications, and other critical business information. Progent can provide Los Angeles, California businesses support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of any size, effective deployment and support of BlackBerry technology has grown more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's experts can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry devices, providing a single solution for handling key tasks like smartphone installation, updates, and deactivation while also providing a solid foundation for security and high availability. BlackBerry BES Server supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports wireless synchronization.

BlackBerry Enterprise Server offers a variety of security options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in adjusting levels of security to meet the specific needs of your company's network. Progent's BlackBerry certified consultants can help you to choose powerful security features and activate them remotely. Examples of these over-the-air selectable security settings are:

• Lock down a smartphone
• Erase information from a missing or stolen smartphone
• Disable Bluetooth functionality
• Activate built-in defenses against malware

BlackBerry BES Server also provides flexibility in determining ways to prevent mobile users from installing or running unsafe or unauthorized software. Progent can assist you to choose protective processes like:

• Specify exactly which applications are allowed on the device
• Prevent external programs from allocating persistent memory on the BlackBerry device
• Determine which resources external programs can access on the smartphone
• Restrict the kinds of connections third-party software running on the BlackBerry device can initialize
• Block all external applications from being loaded or run on the BlackBerry smartphone

Expert RIM BlackBerry Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to deliver expert assistance to companies in the Los Angeles region or throughout California. Progent's seasoned remote consulting experts have helped businesses resolve network problems and reduce IT service expenses in each state in the country and established a large following of satisfied customers. (See Progent's client testimonials.)

Progent offers online help for a wide selection of issues related to BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also help your company to troubleshoot a wide range of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support costs at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and equipment meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software editions, processors and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to contact Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.