Mobile Solutions

Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Long Island City, New York companies support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for organizations of any size, successful integration and support of BlackBerry solutions has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can help your company with SQL Server 2019 development support, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-aware software via Microsoft Office Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-certified consultants can assist you to plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Long Island City, New York who require quick and economical access to a qualified RIM BlackBerry support expert, Progent offers effective remote help from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and lets engineers solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional help in areas such as resolving synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.