In addition to offering rapid access to guidance from high-level IT consultants and subject matter experts (SMEs) to help Londrina, Paraná organizations with specific technical issues or longer-term projects, Progent offers temporary staffing to deliver more broadly defined assistance such as PC help, network management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to planned or unexpected surges in demand for network services, which may result from situations such as company mergers, data center moves, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also cover gaps left by the absence of full-time IT personnel due to vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services give organizations the ability to react to increases in demand for IT personnel without dealing with the costs and hassle that come with identifying and recruiting reliable technical help and without the risk of increasing your permanent staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Fast availability of reliable IT pros
  • Simple engagement, termination, and resumption of services
  • Seamless extension of your full-time network support team
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Close working relationship with a world-class, full-service resource for IT expertise
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk service is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time IT staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative powered by the industry's leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for organizations of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Londrina, Paraná Companies
Progent's seasoned roster of certified engineers offers Londrina, Paraná companies a wide range of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Londrina, Paraná Organizations
To learn more about Progent's short-term staffing services for Londrina, Paraná businesses, call 800-993-9400 or visit Contact Progent.