Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Londrina, Paraná businesses the services of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's experts can help your business with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and support BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and safely.

Londrina Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Londrina metro area.

Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive messages that are encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a broad selection of critical management tasks ranging from BlackBerry setup and updates to mobile security and high availability.

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to perform routine jobs such as:

• Deploy and manage applications
• Plan device, application, and policy updates
• Update BlackBerry smartphone software wirelessly
• Control user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:

• Install and support BES Server's high-availability architecture based on virtual servers
• Deploy BlackBerry devices remotely
• Set custom management roles
• Monitor and report on the integrity of your solution

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Londrina, Paraná who want quick and economical help from a qualified BlackBerry consultant, Progent provides effective remote help from a seasoned support team who have delivered IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Online support avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, install access control lists, control Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, system design, installation strategy and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Consultant
To get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.