Mobile Consulting

Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide London, United Kingdom companies support from BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

London Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater London metro area.

Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key jobs such as device installation, updates, and deactivation and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Groupwise, or Lotus email platforms and BlackBerry handsets and allows remote synchronization.

BES Server offers a wealth of security options beginning with automatic encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting degrees of protection to match the specific needs of your mobile network. Progent's BlackBerry certified consultants can assist you to choose powerful security functions and enable them remotely. Examples of these over-the-air selectable security settings include:

• Disable a BlackBerry smartphone
• Erase information from a missing device
• Disable Bluetooth functionality
• Activate internal defenses against malware

BES Server also offers flexibility in determining how to prevent users from installing or running unsecure or unauthorized software. Progent can help you to choose protective techniques such as:

• Specify exactly which programs are allowed on the device
• Block external software from allocating persistent storage on the BlackBerry smartphone
• Determine which resources external applications can use on the BlackBerry device
• Restrict the kinds of connections third-party applications running on the BlackBerry device can establish
• Prevent all external software from being loaded or executed on the BlackBerry smartphone

Professional RIM BlackBerry Technical Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to provide prompt assistance to businesses in the London area or anywhere in United Kingdom. Progent's seasoned online technical support experts have helped businesses solve computer problems and cut IT service costs in every state in the country and built a large following of satisfied clients. (See Progent's customer testimonials.)

Progent can provide online help for a wide selection of issues related to BlackBerry products including wireless synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist your business to resolve a wide range of issues associated with synchronization, device detection, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by dealing with issues quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.