Mobile Technology Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving location-independent access to email, calendars, web-based programs, and other critical business data. Progent can provide Liverpool, United Kingdom companies the services of BlackBerry-premier professionals who can help companies to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2019 integration and development support, SQL Server 2016 migration support, and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Liverpool Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Liverpool Metro Area.

Consulting and Technical Services for BlackBerry Enterprise Server
RIM's advanced platform for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during transit to provide optimum data protection. BlackBerry BES Server also simplifies a broad variety of crucial management jobs ranging from smartphone setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs such as:

• Deploy and manage applications
• Schedule device, program, and IT policy updates
• Upgrade BlackBerry smartphone software remotely
• Manage user settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier consultants can also help your company to use BES Server to implement important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

• Set up and manage BlackBerry's high-availability infrastructure using VMware
• Deploy BlackBerry smartphones wirelessly
• Establish specialized management roles
• Monitor and analyze the overall health of your BlackBerry solution

Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to provide expert technical help to businesses in the Liverpool region or anywhere in United Kingdom. Progent's experienced remote consulting team has helped businesses resolve computer issues and cut IT service expenses in each state in the United States and established a large base of loyal customers. (See Progent's client testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry products such as synchronization, integration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also help your company to resolve a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small office networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs at a minimum and, by resolving problems quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.