Enlarging your telecommuter workforce may have a significant impact on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Lincoln company to pick the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Lincoln, Nebraska businesses to with any facet of building a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote work environment can be particularly challenging if you must accommodate a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background delivering online help for both outdated and current IT products in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement essential updates. Services offered by Progent to help you to create a productive telecommuting ecosystem include:

  • VPN technology makes it possible to create a safe connection for authorized at-home employees to access IT resources situated at your company data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a wide selection of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center computer's desktop. This provides network managers significant control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers expert remote support for integrating home routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist you to resolve these issues by delivering expertise like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless access point integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Mission-critical processes may require backup Internet access in case the normal connection breaks. Progent offers guidance for picking service providers, picking appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Lincoln, Nebraska organization, call 1-800-993-9400 or refer to Contact Progent.