In addition to providing fast contact with high-level IT professionals and subject matter experts (SMEs) to help Lincoln, Nebraska businesses to resolve specific technical problems or strategic projects, Progent offers short-term staff augmentation to deliver more broadly defined services like PC help, network administration, and Call Center response. Short-term staffing makes it possible for businesses to respond to planned or unexpected increases in demand for network personnel, which may be caused by scenarios such as company mergers, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary staffing can also cover voids caused by the absence of in-house staff members due to vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in demand for network personnel without dealing with the expense and hassle that come with vetting and recruiting reliable IT personnel and without the burden of adding to your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Fast availability of proven IT pros
  • Simple initiation, termination, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Strong working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Shared Center Program
Progent's shared Help Desk program is a specialized on-going staff expansion option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Call Center program is a collaborative support solution powered by the leading group professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for organizations across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Lincoln, Nebraska Companies
Progent's veteran roster of certified consultants and technical experts can provide Lincoln, Nebraska companies a wide range of online consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staffing Services for Lincoln, Nebraska Organizations
To find out more about Progent's temporary supplemental staffing services for Lincoln, Nebraska businesses, call 800-993-9400 or visit Contact Progent.