In addition to providing fast access to guidance from high-level network consultants and subject matter experts to help Lima, #(state) businesses to resolve discrete IT issues or longer-term projects, Progent offers temporary staffing to deliver more generalized services such as desktop help, IT administration, and Call Center services. Temporary staffing makes it possible for businesses to respond to planned or unplanned surges in the need for IT services, which may result from situations such as company mergers, site relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also fill gaps resulting from the absence of in-house staff members due to vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the ability to react to surges in demand for IT services without dealing with the expense and delays that come with reviewing and recruiting professional technical personnel and without the risk of adding to your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Rapid access to proven IT professionals
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your full-time IT team
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Program
Progent's shared Help Desk program is a proven on-going staff augmentation option that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's extensive pool of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Call Center service is a joint support solution based on by the leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for businesses throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Lima, #(state) Businesses
Progent's seasoned roster of certified consultants offers Lima, #(state) organizations a broad array of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary IT Staffing for Lima, #(state) Companies
To learn more details about Progent's temporary staff augmentation services for Lima, #(state) companies, call 800-993-9400 or visit Contact Progent.