Wireless Expertise

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for maintaining mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Lima, Lima Metropolitan Area businesses the expertise of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and maintenance of BlackBerry technology has become more challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.

Lima Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Lima Metro Area.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a broad selection of vital management tasks that span from BlackBerry setup and upgrades to wireless security and high availability.

Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to perform basic tasks like:

• Deploy and manage applications
• Schedule smartphone, application, and policy updates
• Upgrade BlackBerry device software wirelessly
• Control client settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to implement important procedures not supported by the entry-level BES Server Express. These tasks include:

• Set up and support BlackBerry's high-availability architecture based on virtual servers
• Deploy BlackBerry smartphones wirelessly
• Establish specialized management roles
• Monitor and report on the health of your solution

Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide prompt assistance to businesses in the Lima region or anywhere in Lima Metropolitan Area. Progent's experienced remote consulting experts have helped IT organizations solve computer issues and reduce IT service expenses in each state in the United States and established a substantial base of satisfied customers. (See Progent's client testimonials.)

Progent can provide remote consulting support for a wide selection of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by dealing with problems promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and implement appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional help for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.