Wireless Solutions

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Leeds, United Kingdom companies support from BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry technology productively into their business information network.

Progent's consultants can assist you with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Leeds Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Leeds Metro Area.

BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives companies a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for applications such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to IM-enabled software via Microsoft Office Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can show you how to plan, install, and troubleshoot BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For businesses in Leeds, United Kingdom who need fast and affordable help from a qualified RIM BlackBerry support expert, Progent provides effective remote help from a seasoned support staff who have provided network solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel expense and enables specialists to solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also help you to resolve a wide range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses at a minimum and, by solving problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, solution design, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management model and equipment match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.