Wireless Technology Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Las Vegas, Nevada businesses the expertise of BlackBerry-premier professionals who can assist businesses to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, gives small companies an affordable solution for incorporating BlackBerry technology productively into their information network.

Progent's engineers can assist you with SQL Server 2019 development consulting, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Las Vegas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Las Vegas Metro Area.

Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry wireless handsets, providing a single platform for handling critical jobs like device installation, updates, and deactivation and offering a strong foundation for data protection and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

BES Server offers a variety of data protection options beginning with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great versatility in selecting degrees of security to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can help your company to select powerful security features and enable them wirelessly. Examples of these over-the-air configurable security settings are:

• Disable a device
• Wipe information from a missing or stolen BlackBerry device
• Disable Bluetooth
• Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting ways to prevent BlackBerry users from loading or executing unsafe or prohibited software. Progent can help you to select protective techniques like:

• Specify exactly which applications are permitted on the device
• Block external applications from using non-volatile memory on the BlackBerry smartphone
• Determine what functions external software can access on the device
• Restrict the kinds of connections external applications running on the device can establish
• Block all third-party applications from being installed or executed on the BlackBerry device

Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to deliver expert technical help to businesses in the Las Vegas area or throughout Nevada. Progent's experienced remote consulting experts have helped IT organizations resolve computer problems and reduce support expenses in each state in the United States and built a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent offers online help for a wide array of technologies related to RIM BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and equipment meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.