Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Lakeland company to select the right tools and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Lakeland, Florida businesses to with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, data security, data protection solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home workforce can be particularly challenging if you must manage a mix of personal equipment such as PCs and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's background providing online help for both legacy and current technologies in virtual office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a safe connection for authorized remote employees to use IT resources located at your company datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and interact with a data center computer's desktop. This technology provides IT managers significant control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for deploying home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and guests, are commonly utilized by telecommuters to access their Internet router for work. This can create throughput and security problems. Progent can assist businesses to resolve these issues by providing services like Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi AP setup help.
  • Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company data center. Line-of-business applications might require backup Internet connections in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, picking sensible service offerings, and setting up fault-tolerant Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Lakeland, Florida business, call 1-800-993-9400 or visit Contact Progent.