Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Lakeland company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Lakeland, Florida businesses to with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the company PBX environment to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy products for IP voice management. Progent can assist organizations of all sizes to plan or tune a remote IP voice environment that delivers the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses tune their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver online configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Lakeland, Florida organization, phone 1-800-993-9400 or go to Contact Progent.