Expanding your telecommuter workforce can have a major impact on network architecture, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Knoxville organization to select the appropriate technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services that go from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Knoxville, Tennessee companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Data Protection Solutions for Telecommuters
The field of Data Protection involves backing up and restoring critical data in order to prevent data loss and reduce recovery time and effort in case of storage problems resulting from equipment issues, programming glitches, operator error, malware, or any other reason. Dependable data protection strategies can be particularly difficult to architect and manage in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must address diverse types of personally owned endpoints. Progent can provide fast remote help from experts knowledgeable about a wide range of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help your business to develop, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Knoxville, Tennessee business, phone 1-800-993-9400 or go to Contact Progent.