Knoxville Microsoft Premier Consulting Partner

Microsoft Dynamics GP, originally called Great Plains, has a lengthier history than almost any other ERP platform made for the Windows OS. Dynamics GP is a proven, feature-rich application and is one of the most popular ERP platforms for SMBs, with around 50,000 active installations globally. Many organizations who have relied on Dynamics GP for years or decades have been able to defer upgrades and maintenance to the point that they now find themselves using seriously out-of-date software and outmoded network infrastructure. This can be risky. At the same time, a recurring theme we hear from prospective clients is that they have a hard time finding veteran Dynamics GP experts to partner with for in-depth knowledge about how to upgrade their Dynamics GP environment efficiently and extract the maximum benefit out of the software.

The more a business tries to make do with legacy releases of Dynamics GP, the more challenging the migration process becomes. If server hardware or storage systems fail, there could be no equivalent hardware on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer released. The latest releases of Microsoft SQL Server may not be compatible with your special GP customizations. Next-generation tools such as Microsoft's Power BI may not be an option. Businesses considering an update of their Dynamics GP environment can be intimidated by the volume of components there are to the project. And the price tag suggested for a migration may seem through the roof.

Microsoft Dynamics GP Migration and Customization Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have provided high-level and economical remote integration consulting for Windows-based networks to businesses in every state in the U.S. By offering deep familiarity with all editions of Microsoft Dynamics GP along with world-class system integration talent, Progent is ideally qualified to help your Knoxville, Tennessee business optimize the benefit of GP.

We become partners with our customers and begin by listening to their needs. After gaining an understanding of the situation and the areas for improvement we make our recommendations. Proposed services may include a migration to a newer and fully supported version of Microsoft Dynamics GP, simple user training, complete platform and specific module configuration including 3rd-party modules from a wide range of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other key business applications within your organization, custom report creation, and system analysis to determine whether GP is being used to its fullest. Our objective with each Dynamics GP engagement big or small is to maximize strategic value and minimize expense.

Progent can assist your Knoxville, Tennessee company in every facet of your Dynamics GP migration or enhancement initiative including:

• Deployment Assessment
  Review at what features of Microsoft Dynamics GP you are currently running and propose additional features available on GP that may be helpful to your organization.

• Upgrade Design and Scheduling
  Develop a complete migration plan and schedule that minimizes business interruption. Schedule pilot testing, production upgrade, and education. Specify customizations and add-on modules. Anticipate and manage integration problems.

• Testing
  Plan and configure a pilot environment for validating the upgrade process.

• System Updates
  Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the latest release to assure continuing support services from Microsoft and to have all current features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Prepare data and run scripts to address documented issues.

• Management Reporting
  Create reports and or custom dashboards for internal as well as external use. Deploy SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for aggregating data from multiple on-premises and external repositories.

• Training
  Deliver individual or classroom style training for existing and first-time users of Dynamics GP.

• Support
  Act as a single contact for support to deliver effective and affordable resolution of issues made possible by close understanding of your specific situation.

• Recommendations
  Recommend the use of modules that come with the core GP system but are not now being utilized. Also, suggest third-party add-ons written specifically for Dynamics GP to deliver features that GP skips.

• Integrations
  Build custom integrations between Dynamics GP and other strategic platforms to avoid duplicate entry and increase accuracy.

• Customizations
  Build big and small customizations that work with Dynamics GP to handle various business functions that are not handled by out-of-the-box GP modules or external add-ons.

• Requirements assessment and site inventory
• Network topology planning and implementation (on-premises, cloud-based, or hybrid)
• Setting up security gateways and VPN connections and creating security policies
• Integrating Apple iOS, Google Android, and Windows smartphones and tablets
• Developing high-availability (HA) solutions
• Integration with public cloud services including Microsoft 365
• Disaster recovery and business continuity preparedness
• Performance tuning

Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network experts, Windows Hyper-V planning and integration experts, and VMware virtualization consultants. This experience with strategic technologies cuts time and costs when guiding organizations through every aspect of upgrading their older Dynamics GP deployment. Progent also offers the skills of advanced security and compliance engineers, disaster recovery and business continuity preparedness consultants, application developers, hybrid cloud architecture consultants, and database administrators who can assist you to plan, implement, and maintain a modern Microsoft Dynamics GP solution.

Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
For more about Progent's online and on-premises support expertise in Knoxville, Tennessee for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, refer to:

• MS Dynamics GP Consulting
  

• Dynamics GP 2015 Expertise
  

• MS Dynamics GP/Great Plains Program Features
  

• MS Dynamics GP/Great Plains ERP Features and Benefits
  

• Expertise with Dynamics GP Reporting
  

• Dynamics GP Custom Software Development
  

Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Knoxville, TN business needs a MS Dynamics GP/Great Plains integration consultant or application programmer, phone 1-800-993-9400 or see Contact Progent.