For small office computer networks located anywhere in the state of Kentucky, Progent's Microsoft and Cisco certified engineers can deliver phone support and troubleshooting to resolve your computer system issues fast and affordably. Progent has acquired enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the expense and delays associated with onsite technical service visits. In case your Kentucky company is situated beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent's group of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a extensive range of clients. This means you get not only the technical know how needed for the job, but an expert with field proven methods for applying those skills to provide cost effective network solutions.

Best Practices Followed by Expert Consultants
Many organizations situated away from areas with ample network consultants utilize poorly trained or inexperienced local resources for vital network support. This can produce a system that is undependable or inefficient. Progent?s team of Microsoft and Cisco certified engineers average more than ten years of real-world industry background, in the front lines of network support, performing a wide array of information system tasks for a broad mix of clients. Consequently, with Progent you receive not just expert technical skills, but an engineer who follows computer industry best practices in applying those skills to resolve actual information system problems successfully and in a repeatable way.

Power BI Consulting Services
Progent's Power BI consultants can help you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your source data for Microsoft Power BI visualizations. Progent can show you how to implement and administer an onsite, cloud, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI consulting services.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's ability to stop or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent?s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Learn about Progent's entire ProSight series of value-priced network monitoring and management services for small and mid-size organizations.

ProSight Data Protection Services ECHO Managed Backup and Recovery
ProSight Data Protection Services (DPS) ECHO provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Read about Progent's complete ProSight series of low-cost network monitoring and management services for small businesses.

Windows Server 2022 Planning and Migration Consulting
Microsoft Windows Server 2022 builds on the architecture of Windows Server 2019 and associated software and services to provide enhancements in key areas such as multi-layer security, integrated support in Microsoft Azure for popular Windows Server applications, centralized administration for hybrid on-prem and multi-cloud environments, plus increased uptime for Azure-based VMs. Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and implement a smooth move to Windows Server 2022 based on your current network architecture or a new on-prem, cloud-hosted, or hybrid environment. Progent's experts can assist you to evaluate the business benefits of moving to Microsoft Windows Server 2022 and can help you implement Microsoft Windows Server 2022's latest technologies like zero-downtime Hotpatching, DNS-over-HTTPS, and Storage bus cache. For details, refer to Microsoft Windows Server 2022 solution design and integration services.

ProSight Network Audits for Assessing Network Infrastructure Health
ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure Active Directory environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with data security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and increased uptime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Consulting Support for NodeZero's PEN Test Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, automated assessment of your internal and perimeter network so you can expose, prioritize, fix, and verify cybersecurity weaknesses before threat actors can exploit them. Progent can provide the services of a NodeZero Certified Operator to help you to plan and implement comprehensive pentests of your network perimeter and your internal IT infrastructure so you can realistically evaluate your present cybersecurity profile. Progent can assist you to configure and launch NodeZero pentests customized for your IT network, understand NodeZero results, and remediate issues according to their potential for damaging your network. Progent can also assist you to create a unified cybersecurity strategy that simplifies management and provides maximum protection for on-prem, cloud-based, and perimeter IT assets. To learn more information about Progent's threat analysis solutions powered by on NodeZero's penetration test products, see consulting support for NodeZero's PEN test products.

Check Point Software Next Generation Firewall Integration Expertise
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based security services. To find out about Progent's consulting and support services for Check Point firewalls, visit Check Point firewall integration consulting.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to plan, deploy, administer and repair converged communications networks based on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds assisting organizations of all sizes to create collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can help you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.

Responsiveness of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center is dedicated to delivering the best quality of online computer support services available for emergency as well as standard problems. For urgent issues that impact many workers, vital personnel, or a line-of-business application, the Technical Response Center is set up to respond in one hour or less. For standard problems, the TRC is committed to respond in less than two hours. Regardless of criticality, your ticket will be generated quickly and accurately, You will receive a confirmation from the ticketing system, and the TRC will contact you on each corrected issue to verify you are satisfied with the results and ready to close out the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent computer support expert for remote or on-premises assistance, call 1-800-993-9400 or visit Online Network Help.

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