For office networks located in the state of Kansas, Progent's Microsoft qualified technical team members can provide online help and troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed world-class expertise, software tools, and support databases to identify and resolve IT problems while avoiding the expense and time delays normally associated with in-person technical service dispatches. If your Kansas organization is situated beyond the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer network support options may be limited in expertise, or not available during a crisis. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's group of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.

SharePoint 2019 Server and SharePoint Online Services
SharePoint 2019 delivers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a transitional release that bridges the traditional experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management solution. To learn more, visit SharePoint 2019 Server solutions services.

Expertise for Setting Up Multiple Public Clouds
Progent can help your IT team to design and manage environments that utilize services from a mix of public clouds. Progent offers a range of cloud support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming, and Google Cloud Platform management. For details, visit Progent's experts in configuring and managing multiple clouds.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting services are based upon proven virtualization platforms that enable small businesses with multi- platform environments to economize significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.

ProSight Duo MFA two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and give your password you are asked to verify who you are via a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used for this second form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

Consulting Support for Barracuda's CloudGen Firewalls
Barracuda's affordable CloudGen Firewall devices combine web filtering, safe remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management across your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to be your one-stop resource for technical guidance, administration, training, and security expertise. To find out about Progent's consulting services for Barracuda firewalls, visit Barracuda firewall integration consulting.

Online Education for Desktop Applications
Progent offers live online instruction for a range of client applications. Progent's Online training covers topics such as Microsoft 365 Excel and Power BI business reporting, Microsoft 365 Word VBA macro programming, PowerPoint co-editing, Office Outlook security, Microsoft 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, Windows 10 configuration, and Windows 11 upgrading. Live online education provides all the benefits of conventional classroom seminars, including instant communication between clients and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the schedules of trainers and trainees.

Remote Support for Microsoft Windows Server 2008 R2
The sophistication and versatility of Windows Server 2008 R2 requires an IT expert with real-world experience and diverse knowledge in designing and deploying cohesive end-to-end business technology networks. The experience of Progent's seasoned Windows 2008 engineers, with an average of over 10 years of background integrating Microsoft-powered solutions, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 support experts and Windows Server 2022 support experts can assist you to evaluate the benefits of migrating to a current version of Windows Server. If you are planning on building a hybrid network model that combines on-prem systems with cloud-based services like those available on Microsoft Azure, Progent can assist your organization to design and deploy an efficient hybrid solution for Windows Server.

Azure cloud Planning and Integration Consulting Services
Progent's Microsoft Azure planning and integration consultants can help you with any stage of Azure cloud integration such as needs definition, readiness assessment, solution architecture, pilot testing, deployment, automated management, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN connections so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a modern security ecosystem that spans your data center and cloud-based resources and guards all users anywhere with any device. To learn more, see Progent's Palo Alto Networks firewall planning and integration consulting.

Consulting Support for Network Service Businesses
Progent's support services for IT support companies allows you to take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your network services team. To find out about Progent's consulting services for IT support firms, visit Progent's support services for network service companies.

WatchGuard Firewall Integration Expertise
Progent's WatchGuard experts can show you how to configure WatchGuard Firebox Firewall security appliances that fit your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall integration expertise.

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 experts can help you to maintain your Windows Server 2012 system or migrate from Windows Server 2012 R2 to a modern version of Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create pilot environments and migration strategies; optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters; educate your IT support, team; develop an enterprise-wide security strategy; streamline IT management; assist with application development; and generate and validate a disaster recovery/business continuity plan.

Remote Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, assigning ownership, remote desktop control, progress tracking, problem resolution, and and reporting. Intended for small organizations with few if any dedicated supprt personnel for end users, Progent's Standard Help Desk Services offer remote support at a substantial discount off Progent's normal Level 1 desktop troubleshooting rates. Progent also offers fast as-needed escalation to subject matter consultants to resolve challenging issues. For more information, refer to Progent?s online Help Desk services for small organizations.

Contact a Progent Computer Support Expert
To see how to access a Progent network support expert for remote or onsite help, phone 1-800-993-9400 or go to Remote Network Help.

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