Enlarging your telecommuter workforce may have a major impact on network infrastructure, security, and company culture. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Kansas City organization to select the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Kansas City, Missouri companies to with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can assist you to manage your current conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist your business to optimize your network infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Kansas City, Missouri company, call 1-800-993-9400 or refer to Contact Progent.

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