Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Jundiaí company to select the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Jundiaí, São Paulo businesses to with any aspect of building a high-functioning remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for Remote Workers
Expanding the business PBX system to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric IP voice platforms are popular with SMBs to server remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations tune their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software deployed throughout the network. CUCM manages other mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and provide as-needed deployment and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Jundiaí, São Paulo company, phone 1-800-993-9400 or refer to Contact Progent.