Besides providing fast access to high-level IT professionals and subject matter experts (SMEs) to assist Jundiaí, São Paulo companies to resolve specific technical problems or longer-term projects, Progent offers short-term staff augmentation to deliver more generalized assistance like desktop help, network management, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with expected or unplanned surges in the need for network services, which may result from scenarios such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary staffing can also fill gaps resulting from the absence of in-house staff members because of scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the versatility to react to increases in requirements for network services without dealing with the expense and hassle associated with identifying and hiring professional technical personnel and without the risk of increasing your full-time staff size.

Key features of Progent's short-term staffing services include:

  • Rapid access to proven IT professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless augmentation of your in-house IT team
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Close relationship with a world-class, full-service source for IT expertise
Progent's Shared Center Service
Progent's co-managed Help Desk service is a specialized on-going staff augmentation option that enables IT groups to divide the work of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Call Center service is a collaborative support alternative based on by the industry's leading shared PSA tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite IT expertise for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Jundiaí, São Paulo Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Jundiaí, São Paulo businesses a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Jundiaí, São Paulo Companies
To find out more about Progent's temporary supplemental staffing services for Jundiaí, São Paulo businesses, call 800-993-9400 or visit Contact Progent.