Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Joinville organization to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services that go from as-needed expertise for helping you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Joinville, Santa Catarina businesses to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from leading technology companies support online discussions, video and voice conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations use multiple products to meet the needs of their different partners and clients. Progent can assist you to manage your current conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that supports presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities that include video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help your business to tune your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Joinville, Santa Catarina business, call 1-800-993-9400 or go to Contact Progent.

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