Mobile Support

Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web-based applications, and other critical business data. Progent offers Joinville, Santa Catarina companies the expertise of BlackBerry-premier experts who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a modern mobile solution.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's efficient remote support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's consultants can assist your company with SQL Server 2019 integration and development consulting, SQL Server 2016 management consulting, and Exchange Server 2019 setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Joinville Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Joinville metro area.

BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs like schedules, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry smartphones have effortless access to Exchange messages and to instant messaging-capable applications through Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-certified engineers can show you how to design, deploy, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Support is Fast and Affordable
For businesses in Joinville, Santa Catarina who need quick and economical access to a qualified BlackBerry consultant, Progent offers effective online help from a seasoned network support staff who have provided IT solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Remote support avoids travel costs and allows consultants to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert support in areas such as resolving synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support costs at a minimum and, by resolving issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Exchange Server.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.