Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Jersey City organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Jersey City, New Jersey businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Configuring the network infrastructure required for a remote work environment can be especially complicated if you have to manage a combination of worker-owned hardware such as PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both outdated as well as modern technologies in virtual office venues enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement essential updates. Support services offered by Progent to assist you to create a high-functioning work-at-home ecosystem include:

  • VPN connectivity allows you to establish a secure connection for authorized remote workers to access IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help you to deploy and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a remote PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide expert remote consulting for configuring routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by telecommuters to connect to their router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these issues by providing expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup help.
  • Internet access solutions impact the speed and availability of connections between at-home workers and the corporate network. Business-critical processes may require backup Internet access in case the normal connection fails. Progent can provide expertise for picking service providers, choosing appropriate bandwidth and data volume bundles, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter environment for your Jersey City, New Jersey business, phone 1-800-993-9400 or refer to Contact Progent.