Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Jacksonville company to pick the right technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Jacksonville, Florida businesses to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure required for an at-home workforce can be especially challenging if you must manage a combination of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi APs from an assortment of vendors and with a mix of OS software and firmware levels. Progent's background delivering remote help for both outdated and current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Services available from Progent to help you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authenticated remote workers to use IT assets located at your company data center or in the cloud. Progent can help your company to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN connections for a wide selection of devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a remote computer's desktop. This gives network managers substantial control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can help you to resolve these issues by delivering services like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet access solutions affect the performance and availability of connections between telecommuters and the company network. Business-critical applications might require backup Internet connections in the event the primary connection fails. Progent offers expertise for selecting Internet service providers, picking appropriate bandwidth and data volume bundles, and setting up redundant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Jacksonville, Florida business, phone 1-800-993-9400 or visit Contact Progent.