Expanding your at-home workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Jacksonville company to pick the right technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Jacksonville, Florida companies to with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of video conferencing products from major vendors enable online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your existing conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video calling, threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Jacksonville, Florida organization, phone 1-800-993-9400 or refer to Contact Progent.

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