In addition to providing fast contact with top-tier IT consultants and subject matter experts (SMEs) to help Jacksonville, Florida organizations with specific technical problems or longer-term initiatives, Progent can provide short-term staffing to deliver more generalized services such as PC support, IT administration, and Call Center services. On-demand staffing makes it possible for organizations to respond to planned or unplanned surges in demand for network services, which may result from situations such as company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also cover gaps left by the loss of full-time IT personnel because of vacations, illness, termination, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer organizations the versatility to react to surges in requirements for network personnel without being saddled with the costs and hassle associated with identifying and hiring reliable IT personnel and without the risk of increasing your permanent head count.

Key aspects of Progent's short-term staffing services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your in-house network support staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Strong working relationship with a world-class, full-service source for network support
Progent's Shared Help Desk Service
Progent's co-managed Help Desk service is a specialized flexible staff augmentation alternative that allows IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support experts. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a collaborative support solution powered by the industry's leading group PSA platform for managing, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite network services for businesses throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Jacksonville, Florida Organizations
Progent's seasoned team of certified consultants and technical experts can provide Jacksonville, Florida organizations a broad range of online consulting and troubleshooting services. Practice areas covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Jacksonville, Florida Businesses
To find out more about Progent's short-term supplemental staffing services for Jacksonville, Florida companies, call 800-993-9400 or visit Contact Progent.