Cybersecurity and Information Assurance Expertise

To get immediate online assistance with computer security problems, companies in Jacksonville Florida can find high-level support by contacting Progent's certified security engineers. Progent's online support consultants are available to provide fast and economical assistance with security issues that threaten the viability of your information system. Progent's accredited consultants are premier to provide help for systems based on Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide advanced support for critical cybersecurity and recovery solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-site backup. Progent's broad selection of services encompasses firewall technology, email filtering and encryption, secure system architecture, and disaster recovery planning. Progent's support staff has earned the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional.

Progent provides remote security assistance on a by-the-minute basis without minimum times and no additional charges for setup or after hours support. By charging per minute and by delivering top-level expertise, Progent's billing model keeps costs low and avoids situations where simple solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support staff are likely to be slower to become aware of a breach and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the more time it takes to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to carry out the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses to locate and quarantine breached servers and endpoints and protect clean resources from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do?
In case you are currently experiencing a network security emergency other than ransomware, visit Progent's Urgent Remote Technical Support to find out how to get immediate aid. Progent has a team of veteran network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to protect against future exploits.

For organizations that have planned carefully for a security breach, the formal incident handling model outlined by Global Information Assurance Certification is Progent's approved method of reacting to a major security penetration.

Introduction to Security Support Services
Coordinating network protection as well as planning for restoring critical information and systems following a security breach requires a continual effort involving an array of tools and processes. Progent's certified security professionals can assist your organization at whatever level in your efforts to secure your IT system, from security evaluation to designing a complete security strategy. Key areas supported by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Borne Spam and Viruses.

Planning and Building Secure Networks
Any business should develop a thoroughly thought out security plan that incorporates both proactive and reactive activity. The pre-attack plan is a collection of steps that works to minimize security gaps. The post-attack strategy defines procedures to help security personnel to evaluate the damage resulting from an attack, remediate the damage, record the event, and revive network activity as soon as feasible. Progent can show you how to design security into your business processes. Progent can install auditing utilities, create and build a secure IT architecture, and propose processes and policies to enhance the protection of your computing environment. Progent's security professionals are available to help you to configure a firewall, deploy secure remote access to email and information, and configure an efficient virtual private network (VPN).

If your company is interested in an affordable way for jobbing out your security administration, Progent's 24x7 Network Support Packages include continual online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Failure Analysis
Progent has expertise in restoring systems and computers that have been hacked, are quarantined, or have stopped working as a result of a security attack. Progent can show you how to determine the losses resulting from the breach, return your company to ordinary business operations, and retrieve information compromised owing to the attack. Progent's certified engineers can also oversee a comprehensive forensic evaluation by going over event logs and utilizing other advanced assessment techniques. Progent's experience with security problems reduces your off-air time and allows Progent to recommend efficient strategies to avoid or contain future attacks.

Ransomware Cleanup and Recovery Services
Progent offers the services of proven ransomware recovery experts with the knowledge to rebuild an information system that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware removal and recovery services.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) employees typically use their own devices and usually operate in a poorly secured physical environment. This situation multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user training, and the creation of policies built on leading practices. Progent's veteran roster of at-home workforce support experts can help you to plan, configure and manage an effective cybersecurity solution that protects critical information assets in networks that include at-home workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information network. In addition to optimizing the security and functionality of your computer network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense platform that includes computer learning software and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to defend popular endpoints against modern cyberthreats such as ransomware, familiar and zero-day malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the first EDR response tool activated by Progent to gain control and visibility of a client's network at the outset of a ransomware emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.

Expertise with Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable assessment of your network to help you identify, prioritize, fix, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically deploy decoys called tripwires such as fake credentials to find out when your system is being probed across high-risk attack vectors. Tripwires provide enough detail to allow you to react quickly with your incident response tools and procedures before an assailant can do serious damage. Progent can provide the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and implement a unified cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn more information about Progent's vulnerability assessment solutions powered by on NodeZero's pentest platform, refer to Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration Security Evaluation Services
Stealth penetration checking is an important part of any overall network security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection alerts and event history monitoring are properly configured and consistently observed. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth PEN Evaluation Services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with leading backup product companies to create ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your data backup processes and allow transparent backup and rapid restoration of vital files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human error, malicious insiders, or application bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected online account and enter your password you are requested to verify who you are on a device that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be used as this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. For more information about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's security engineers can provide world-class expertise in key areas of computer protection such as:

Information Risk Evaluation and Compliance Assessment
Progent offers experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic network scans to reveal potential security gaps. Progent has broad experience with these and similar tools and can assist your company to understand audit results and react efficiently. Progent's security engineers also provide web application validation and can conduct expert assessments of corporate-wide security to assess your company's compliance with important worldwide security standards such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless security including stationary wireless appliances plus mobile devices. Learn more information about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's complete range of security and VPN technologies including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Read additional details about Cisco Security, Virtual Private Network (VPN) and Wireless Consulting.

Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a wide range of security solutions from Microsoft and Cisco, Progent offers organizations of any size advanced support for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Integration
• Check Point Software Technologies Support
• Barracuda CloudGen Firewall Consultants
• WatchGuard Engineering Services
• Juniper and NetScreen Integration
• SonicWall Support
• Fortinet FortiGate Firewall Expertise
• Symantec Corp Engineering Services

Learn additional information concerning Progent's CISM Security Consulting Expertise.

CISSP Security Support Expertise
Progent's CISSP consultants are security specialists who have earned CISSP accreditation through demonstrated experience, extensive study, and exhaustive examination. CISSP qualification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity administration procedures, security architecture and models, access control systems, software development security, business processes security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Learn additional details concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants have been awarded ISSAP certification as a result of rigorous examination and substantial hands-on work with information security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.

Get the details about Progent's ISSAP Certified Protected Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow current system security engineering principles and techniques in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant security mechanisms for all critical system functions, define efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and recommend practical cybersecurity models that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Professional Expertise
The CISA credential is a recognized achievement that indicates expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive examination overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit professional trained to help companies in the fields of IS audit services, information technology governance, network assets and infrastructure lifecycle, IT support, protecting information resources, and business continuity planning.

Learn more information concerning Progent's CISA Consulting Expertise.

CRISC IT Risk Management Specialists
The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain IS controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist you to develop and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively auditing your IS control mechanisms and also with the expertise of Progent's CISM-certified consultants for designing company-wide security policies and procedures.

Read additional information concerning Progent's CRISC Risk Mitigation Expertise.

Global Information Assurance Certification Support Services
GIAC was founded in 1999 to certify the skill of network security professionals. GIAC's goal is to verify that a certified professional has the knowledge appropriate to provide services in critical categories of system, information, and program security. GIAC certifications are recognized by companies and institutions around the world including United States National Security Agency (NSA). Progent offers the assistance of GIAC certified professionals for any of the network security disciplines covered within GIAC certification programs including auditing IT infrastructure, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Read more details concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Support
If your company is situated in Jacksonville Florida and you're looking for computer security engineering help, telephone Progent at 800-993-9400 or go to Contact Progent.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.