Progent is looking for experienced Sr. Microsoft computer consulting experts in the to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Advantages of Working with Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, network environment, and employee compensation have allowed Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and collaborative approach to problem resolution has helped Progent to retain a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through interaction with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering computer consulting and technical help to small and mid-size companies will give you the opportunity to work personally with decision makers and add significantly to the success of exciting companies. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote access and wireless connectivity to help you to implement quick solutions when you take on mission-critical tasks.

If you would like to apply for this job, you should send your resume to job-p014@progent.com. Please specify the job number of the opening that interests you.

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Position Title

Sr. Microsoft Information Technology Consultant

Job Code

P014

Work Location

Home-based, virtual office environment

Main Activities

Responsibilities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and remotely to identify and fix urgent and ongoing issues associated with reliability, protection, capacity, accessibility, and general functionality
  • Install, configure and debug apps hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet access
  • Design and implement upgrades to MS desktop operating system, Windows Server, Active Directory, and Exchange
  • Design and test protection policies including on-premises high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-based disaster recovery
  • Efficient system architecture and proactive health monitoring

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ years' experience in PC, server administration and IT Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot application issues including desktop PC software compatibility issues, server issues, data service issues, and access issues
  • Background in business productivity software assistance (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office environment, delivering consistent follow-through and taking advantage remote access and mobile connectivity tools
  • Works without supervision and shows strong sense of responsibility and initiative
  • Has a reasonable knowledge of networking layers L1-L7 and strong debugging skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)