Progent is seeking experienced Sr. Microsoft information technology consultants in the to help a variety of small organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring.

Benefits of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to be one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem resolution has helped Progent to build up a strong staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your skills through interaction with Progent's team of collaborative, high-output consultants. Progent's concentration on offering computer expertise and network help to small and mid-size businesses will be your opportunity to work personally with decision makers and contribute measurably to the growth of exciting companies. In addition, Progent's virtual office network offers state-of-the-art tools for remote support and wireless communications to enable you to implement fast solutions when you take on business-critical tasks.

If you would like to pursue this position, you should email your resume to job-p014@progent.com. Please specify the job code of the opening that you are applying for.

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  • The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the installation, configuration, and management of server clusters that offer improved levels of network dependability, security, performance, and versatility. New or enhanced capabilities include cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist you assess the advantages of failover clusters, plan and implement a deployment, train your network support staff to manage your failover clusters, provide ongoing consulting and technical help services, and produce and test a workplace recovery plan.



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    Position Title

    Senior Microsoft IT Consulting Expert

    Job Number

    P014

    Work Location

    Home-based, virtual office infrastructure

    Primary Activities

    Activities
    • Support and repair Windows Server 2016, 2012, 2008-powered networks
    • Work onsite and online to analyze and resolve urgent and lingering issues related to availability, protection, capacity, accessibility, and general productivity
    • Deploy, setup and debug apps on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Support and administer MS Outlook client with back office Exchange Server, MS Office suite, telephony, and Internet access
    • Plan and implement upgrades to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
    • Develop and validate protection policies including onsite high availability, resilience, backup/restore and AV plus offsite or cloud-centric disaster recovery
    • Efficient network architecture and 24x7 health monitoring and alerting

    Experience/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years' background in PC, server management and IT Infrastructure support (new software deployment, machine provisioning, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to debug application problems including desktop PC software compatibility issues, server problems, data service problems, and access issues
    • Experience in business productivity software support (Microsoft product family)
    • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile communication technology
    • Works independently and demonstrates strong sense of ownership and initiative
    • Has a reasonable understanding of network layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)