In addition to offering rapid access to top-tier IT professionals and subject matter experts to help Irving, Texas businesses to resolve specific technical problems or strategic projects, Progent offers temporary staffing to deliver more broadly defined services such as PC help, network administration, and Help Desk services. Temporary staffing makes it possible for businesses to deal with expected or unexpected surges in the need for network services, which may result from scenarios such as company mergers, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also cover gaps resulting from the loss of in-house staff members due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term staffing services offer organizations the ability to respond to surges in demand for network services without dealing with the costs and delays associated with identifying and hiring reliable technical help and without the risk of increasing your in-house head count.

Key aspects of Progent's short-term staffing services include:

  • Rapid access to proven network professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Program
Progent's co-managed Call Center service is a specialized flexible staff augmentation alternative that allows IT organizations to share the work of Help Desk Call Center support transparently between their in-house network staff and Progent's nationwide team of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network expertise for organizations of all sizes throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Irving, Texas Companies
Progent's veteran team of certified engineers can provide Irving, Texas companies a broad range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Irving, Texas Organizations
To learn more details about Progent's temporary supplemental staffing services for Irving, Texas businesses, call 800-993-9400 or visit Contact Progent.