Besides providing rapid access to top-tier network professionals and subject matter experts to help Irvine, California organizations with specific technical problems or strategic initiatives, Progent offers short-term staff augmentation to deliver more generalized assistance such as desktop support, network management, and Call Center services. On-demand staffing makes it possible for organizations to respond to expected or unexpected increases in the need for network services, which may result from situations like company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also fill gaps left by the loss of full-time staff members because of scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary Staffing Services
Progent's short-term supplemental staffing services give businesses the ability to react to increases in requirements for IT personnel without being saddled with the expense and hassle associated with identifying and hiring reliable technical personnel and without the risk of increasing your permanent staff size.

Key features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless extension of your full-time network support team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Strong working relationship with a world-class, full-spectrum source for IT support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that enables IT organizations to divide the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Call Center service is a joint service alternative powered by the leading shared PSA tool for managing, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for businesses throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Irvine, California Organizations
Progent's seasoned team of certified consultants and technical experts can deliver Irvine, California businesses a wide array of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Irvine, California Businesses
To find out more details about Progent's temporary supplemental staffing services for Irvine, California companies, call 800-993-9400 or visit Contact Progent.