Irvine Ransomware Defense and Remediation Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support staff are likely to be slower to recognize a breach and are least able to organize a quick and forceful defense. The more lateral movement ransomware can make within a target's network, the more time it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Irvine metro area to identify and isolate infected devices and guard clean resources from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Irvine
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and basically sets the IT system back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement fee for the decryptors needed to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional ransom for not publishing this data on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a big issue according to the sensitivity of the downloaded information.

The recovery process after a ransomware breach has a number of crucial stages, most of which can be performed concurrently if the response workgroup has enough members with the necessary skill sets.

• Quarantine: This time-critical initial step requires arresting the lateral progress of the attack across your IT system. The more time a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine activities include cutting off affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
• Operational continuity: This involves restoring the IT system to a minimal useful degree of functionality with the least downtime. This process is typically the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical apps, network topology, and protected endpoint access. Progent's recovery experts use advanced collaboration tools to organize the complex restoration effort. Progent appreciates the urgency of working quickly, continuously, and in unison with a customer's managers and network support staff to prioritize tasks and to put critical services on line again as fast as possible.
• Data restoration: The effort necessary to restore files impacted by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and which restore methods are required. Ransomware attacks can take down key databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, undamaged OST files may exist on employees' desktop computers and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users.
• Setting up modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized businesses the benefits of the same anti-virus tools deployed by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware blocking, classification, containment, restoration and forensics in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to match exactly their pre-encryption state; and recovering machines and services.
• Forensics: This activity involves uncovering the ransomware attack's progress across the network from beginning to end. This audit trail of how a ransomware attack travelled within the network assists your IT staff to assess the impact and uncovers vulnerabilities in rules or processes that need to be rectified to prevent later breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensics is typically assigned a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other key recovery processes like business continuity are pursued in parallel. Progent maintains an extensive roster of information technology and data security experts with the skills required to carry out activities for containment, business resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Expertise in Irvine
For ransomware system restoration expertise in the Irvine area, phone Progent at 800-462-8800 or go to Contact Progent.